This Content Component encountered an error

Outsourcing: A complete guide for CIOs

Execution: Navigating through outsourcing rough spots <<previous|next>> :Outsourcing dos and don'ts part 2: Manage suppliers


Vendor management advice for CIOs (expert video)

By Staff

Vendor management is an essential part of any CIO's job. More and more IT organizations are making it a formal process to ensure contracts requirements and goals are met. In this exclusive interview, special projects editor Karen Guglielmo discusses vendor management techniques with Forrester Research Inc.'s Christine Ferrusi Ross.

Ferrusi Ross is a vice president and research director at Forrester. Her areas of focus include business process outsourcing, IT consulting, outsourcing, application outsourcing and systems integrators. As an analyst, she is currently working on vendor management approaches and tools.

Vendor management interview, part 1
Part one of this interview focuses on the responsibilities of the vendor management office (VMO), ROI on vendor management and more.


Vendor management interview, part 2
In part two, Ferrusi Ross covers the pros and cons of a VMO and how it can assist in meeting compliance regulations.


Subscribe | Contact Us | What is RSS?

16 Jul 2008

Related glossary terms

Terms from − the technology online dictionary
Vendor selection and management

Related Resources