1. Enterprise software (ERP, supply chain, financials, customer relationship management)
- Enterprise software resource center
- SearchCRM.com
- Harvard takes CRM to school
- ERP implementations may fall short for hasty SMBs
2. Business intelligence (BI), data analytics, data warehouse
3. IT Service Management (ITSM) and IT Infrastructure Library (ITIL)
- Official ITIL site
- Quarterly Update: ITSM/ITIL
- ITIL definition
- ITSM definition
- ITIL v3 Live mediacast
4. Network infrastructure
- SearchNetworking.com
- Network management resource center
- Management integration -- Putting the pieces together, Chapter 10 of "Network Management Fundamentals"
5. Backup, redundancy and recovery
- Disaster recovery and business continuity supercast
- Roadmap to Recovery
- Disaster recovery and business continuity resource center
- Data backup resource center
This was first published in October 2007
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