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Christina Torode, News Director Published: 11 Oct 2012 recently spoke with Neal Kaderabek, CIO and executive director of Hallmark Services Corp. (HSC), about his company’s IT business transformation project. Kaderabek positioned HSC for growth by re-engineering business processes and replacing dated IT systems through a services-oriented architecture strategy and agile project management methodology. HSC administers the health insurance policies of more than 1.4 million members and is a division of Health Care Services Corp. (HCSC). Neal Kadarabek Can you share what was happening in the market HSC serves that made the leadership decide it was time to rebuild the company’s IT infrastructure? Neal Kaderabek: There were three main drivers for this change, the first being a strategy of positioning, making ourselves ready for the future. We believed that without this modernization that we embarked on here at Hallmark, that we would not be as agile, or as flexible as we needed to be in a health care reform marketplace. So as part of that positioning, is we expect our membership to double in ... Access >>>

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