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Building an enterprise social network for the 'extended' brain trust
This article is part of the November 2012, Vol. 17 issue of CIO Decisions
When Donna Cuomo, chief information architect at MITRE Corp., took charge of architecting an enterprise social network in 2009, two cultural movements were afoot. The first was internal. MITRE's CEO had challenged the organization to extend its expertise by engaging with the best brains in the world. The Bedford, Mass., nonprofit, with a second headquarters in McClean, Va., and experts around the globe, operates federally funded research and development centers (FFRDCs) that help government agencies develop sophisticated technology to address thorny issues. That's thorny, as developing systems to thwart terrorists, communicate in remote terrain and root out tax fraud. The organization already had a sophisticated intranet, SharePoint sites aplenty and lots of listservs for keeping in touch internally. Donna Cuomo, chief information architect, MITRE Corp. "We are smart, but we are 7,500 people. The charge was to use IT to do more multi-organizational and strategic relationships," Cuomo said, addressing IT executives at a recent ...
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News in this issue
IT executives offer insights into how they are managing network capacity in light of the mobile IT influx.
Sanctioned or unofficial, mobile devices put pressure on enterprises' network capacity. Different approaches are helping CIOs reduce the strain.
A chief information architect is handed a challenge: build an enterprise social network for the best brains in the world.
Read how University of Nebraska CIO Walter Weir pulled off a massive email cloud migration with relative ease.
PayPal's Mok Oh says big data analytics will have arrived when people like him aren't needed.
Columns in this issue
IT users are now really consumers, and providing them with the technology they crave is the fast path to divining and satisfying customer needs.