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December 2012/January 2013, Vol. 18

2013 budget outlook: The two faces of the tech hiring crunch

On the face of it, the 2013 budget outlook for CIOs Atefeh "Atti" Riazi and Greg Taffet could not look more different. One in the public sector, the other in a roaring niche of the private sector, separated by thousands of miles, the two CIOs nevertheless have one problem in common: Tech hiring is tough. Atti Riazi Greg Taffet Riazi is CIO and acting general manager at the New York City Housing Authority. The government entity manages a $40 billion real-estate portfolio that provides affordable housing and services to low- and middle-income New York City residents. These residents account for 8% of all New Yorkers -- that's more people than live in Boston. Her clarion call for the past five years has been for automation. Like other government entities, the New York City Housing Authority (NYCHA) is making the shift to online services. "The government entities are looking at their processes and saying, 'How do we streamline and collapse a process to cut costs?'" Riazi said, but it's a relentless challenge. The costs savings ...

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