Issue Overview
CIO Decisions - March 2012 Volume 12The topic of shared services is an important one as the promises of virtualization, cloud computing and even centralized IT become fully realized in enterprise computing. In the February 2012 edition of Enterprise CIO Decisions Ezine, find out what a shared services strategy can do for your organization. Access >>>
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What's Inside
Features
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With cloud strategies abundant, CIOs must exercise command, control
by Niel Nickolaisen
Given the growing number and quality of cloud strategies, CIOs must make sure they are the ones driving this cultural shift -- or risk obsolescence.
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With cloud strategies abundant, CIOs must exercise command, control
by Niel Nickolaisen
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News
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Shared services model puts focus on external customer
by Christina Torode, Editorial Director
For Owens Corning CIO David Johns, a shared services model is key to a low-cost, high-value IT and business services delivery strategy.
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IT executives putting their own stamp on shared services model
by Christina Torode, Editorial Director
Definitions and approaches vary, but IT executives are forging ahead with their own takes on shared services to cut costs and serve customers better.
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IT service catalog not always necessary in a shared IT environment
by Linda Tucci, Executive Editor
Shared services in a virtualized cloud computing environment add complexity to developing a service catalog but don't change its basic purpose.
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Shared services model puts focus on external customer
by Christina Torode, Editorial Director
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