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Off the shelf or DIY, smart process apps add agility
This article is part of the CIO Decisions issue of Nov. 2013, Vol. 27
Part one of this story introduced the emergence of so-called smart process applications: Touted as a new breed of commodity software, they are designed to streamline multistep, human-based activities by making the information accessible in one application. Here, experts discuss the potential benefits of these context-rich, lightweight applications, and Wellesley College CIO Ravi Ravishanker explains his DIY approach to building such apps. Ravi Ravishanker Wellesley College CIO Ganesan "Ravi" Ravishanker doesn't know the term smart process applications, but he can relate to the notion of process issues plaguing business innovation. Although a small institution, the Wellesley, Mass., school was looking to provide a "seamless" experience for students dealing with interdepartmental administrative tasks. Ravishanker and his team have been on a two-year journey building applications that cut down on repeating information and make it easy for students and faculty to perform multistep administrative tasks all in one place. More than 40 ...
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Features in this issue
Equifax data expert Michael Koukounas explains how real-time data turns into real dollars and how he takes the complexity out of complex analysis.
With business agility more in demand than ever, context-rich smart process applications emerge as a difference-making solution.
Smart process apps are a new breed of software designed for streamlining business activities that are people-intensive and subject to change.
What happens when Agile development isn't fast enough? For one technology company, it means building a post-Agile world.
Two top CIOs give their quick takes on proving up the value of social media and collaboration tools.
Columns in this issue
Is your IT organization ready to get smart? Smart process apps are becoming a tool of choice in many agile-inclined enterprises.
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