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Nov. 2013, Vol. 27

Get smart with smart process apps

In the 1960s television show "Get Smart," bumbling Secret Agent Maxwell Smart, portrayed by the inimitable Don Adams, thwarted global threats thanks to some luck, an assist by Agent 99 and the right gadgets at his disposal at the right time. The spy agency "CONTROL" provided Smart with the technology he needed -- including the famous shoe phone -- to stay one step ahead of the nemesis, the aptly named "KAOS." Get smart has a whole different meaning for today's enterprise CIOs. Tasked with providing the proper technology quickly and efficiently, some are turning to a new category of applications, smart process apps, as SearchCIO Senior Features Writer Karen Goulart details in this issue of CIO Decisions. Smart process applications, as defined by Forrester Research Inc., "are designed to help CIOs and their firms improve the effectiveness of human-centric business activities. They are applications that are easy to deploy 'out of the box' and are designed to simplify activities that are people-intensive, variable, loosely ...

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