Access your Pro+ Content below.
Part techie, part people person? You're a business technologist
This article is part of the CIO Decisions issue of November 2016 Vol. 57
Are you wearing sneakers on this casual Friday? Where were they made? China, Vietnam, Indonesia? If they're New Balance, there's a chance they were made in what was once an East Coast hub of industry: Lawrence, Mass. Like its competitors, Boston-based New Balance makes shoes in Asia, but customized footwear -- shoes that customers personalize with their choices of fabrics, lacings and soles -- are built in the U.S. "You submit your order online or in the store, the order gets transmitted to our factory in Lawrence, Massachusetts, and it's to the consumer in four to six days," said Chris Ladd, New Balance's executive vice president of global consumer experience. Ladd spoke Thursday at the SIM Boston Technology Leadership Summit, organized by the Society for Information Management's Boston chapter, in Newton, Mass. On stage with him was Ravi Shankavaram, New Balance's vice president of IT. The pair had a relaxed, jocular rapport, underscoring a key ingredient in the company's swift, made-to-order shoe delivery: lockstep ...
Access this PRO+ Content for Free!
By submitting your personal information, you agree that TechTarget and its partners may contact you regarding relevant content, products and special offers.
Features in this issue
Organizations from the New England Patriots to small municipalities are tapping mobility as a foundational technology for improving customer experience.
David Giambruno is leading his team toward an SDDC architecture -- for the second time. In this Q&A, Shutterstock's new CIO shares his greatest challenges and lessons learned.
News in this issue
Facebook's Workplace promises to put collaboration in the hands of all employees, from sailors and sales clerks to barkeeps, who can use their mobile devices to access the platform.
The SIM Boston Technology Summit puts a spotlight on IT folks who can help make the business go. Also in Searchlight: Who will buy Twitter? Microsoft opens AI group.
Columns in this issue
In this issue of CIO Decisions, we explore Facebook's venture into the enterprise collaboration market and why cooperation between business and IT continues to be vital to modern companies' success.