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CIOs get more involved with mobile app development
It isn't only customer-facing mobile apps that are changing how work gets done at enterprises. These days, the need for mobile apps for employees and clients is also growing, and CIOs are finding they need to step up to the plate and take the lead on mobile app development. Take Craig Richardville, CIO of Carolinas HealthCare System, for example. He oversees multiple teams, each focused on a different clientele (patients, healthcare providers, employees, etc.) and each co-chaired by a business unit leader.
In this issue of CIO Decisions, find out why this setup of IT working closely with the business on mobile app development will soon become more commonplace. Plus, we lay out how a pet insurer invested in technology to connect online and offline data for marketing campaigns; delve into how one longtime CIO found a new meaning for "customer-centric"; examine why CIOs need passion in today's digital age; and more.
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Features in this issue
As mobile apps for employees, clients and customers alter how enterprise work gets done, the role of the CIO and IT deepens.
Over his long career as a tech leader, Bill Oates has tried to put himself in the customer's shoes. Now at Perkins School for the Blind, 'customer-centric' takes on new meaning.
Columns in this issue
As the need for mobile apps for employees grows, so does the need for CIOs to take the lead on mobile app development -- and they'll need to partner closely with the business to do so.
IT leaders need to love what they do -- and they need to know the business they're in. That was the message from a career panel at the recent Gartner Symposium.