Access your Pro+ Content below.
Business process optimization and the CIO role converge
This article is part of the February 2013, Vol. 19 issue of CIO Decisions
The ongoing quest for business process optimization is pushing the CIO role further and further into business operations. Business process optimization often is referred to as change management in the sense of managing and improving IT-related processes to gain efficiencies, cut costs and optimize the overall IT function. Now the business is relying more heavily on the CIO to achieve similar process improvement goals for the business. In some cases, CIOs are being hired or asked to take on the additional task of heading up continuous, enterprise-wide (not just one-off) programs for business process optimization, change planning, and project and portfolio management. Our IT organization is not siloed, and we try to implement the same principles across the company. Given CIOs' ability to master IT process optimization -- and given that the role of the CIO is as cross-functional as other C-level positions, if not more so -- it's only natural that CIOs are being asked to optimize enterprise business processes, said Nick Coussoule, ...
News in this issue
For Bell Nursery, mobile inventory management will keep business from withering on the vine.
What can the 2012 election teach CIOs about data analysis? Collecting the right data is important, but using it to change behavior is what matters.
Keen on applying IT best practices to the business, enterprise leaders rely on CIOs for business process optimization and change management programs.
Measure, analyze and standardize for better line-of-business services delivery.
Facing flat IT budgets and under pressure to invest in new technology, where do CIOs see opportunities for cutting costs? Follow the money.
Columns in this issue
Suffering from information analysis troubles? Establishing a business data analysis plan can help organizations make smarter business decisions.
A look back at the history of business intelligence and analytics reveals where data analytics has been, where it stands, and where it’s going.