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IT mindset: CIOs, tech departments work to overcome the 'IKEA effect'
This article is part of the CIO Decisions issue of December 2016 Vol. 57
CIOs find plenty of encouragement to shed their traditional role of "owning" and managing corporate IT assets, openly collaborate with the business side of the enterprise, and instill a customer-service orientation. That's easier said than done, of course. Getting themselves and their IT departments to adopt those ideas requires a shift in IT mindset, which, in turn, calls for a fair bit of psychology. Interviews with CIOs and organizational experts, however, suggest that change is indeed possible -- with a regimen that includes rethinking cherished beliefs and working to overcome barriers that impede a new work culture. Atilla Tinic, CIO at Level 3 Communications, has an educational background in IT, with a focus on software development, economics and psychology. He says, somewhat facetiously, that the last degree sometimes proves the most valuable. "It might be the psychology that helps me the most at times," he said. "Change management is one of the hardest things [and] I think the IT transition might be one of the most ...
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Features in this issue
The AR/VR enterprise gets real: From carmakers to retailers, augmented reality and virtual reality tools are changing how workers interact and how products are made.
CIOs are working to overcome the 'IKEA effect' and ownership bias as they endeavor to create more open, flexible approaches for delivering information technology resources.
News in this issue
Edmond Awad and Sohan Dsouza of the MIT Media Lab talk about their latest project and how they're hoping it sparks a conversation about morals and autonomous machines.
SearchCIO asked three executive search experts to look over the Facebook CIO job posting and tell us what stood out to them. Here are the key takeaways.
Columns in this issue
In this issue of CIO Decisions, we explore how virtual reality and augmented reality technologies could quickly become integral to digital business management.