CIO Definitions

  • B

    business process improvement (BPI)

    Business process improvement (BPI) is a strategic planning methodology aimed at identifying the operations or employee skills that could be corrected, modified or removed to encourage smoother procedures, more efficient workflow and overall business growth.

  • business process management (BPM)

    Business process management (BPM) is a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment.

  • Business Process Management Initiative (BPMI)

    Established in August 2000, the Business Process Management Initiative (BPMI) is a non-profit organization that exists to promote the standardization of common business processes, as a means of furthering e-business and B2B development.

  • business process management suite (BPMS)

    A business process management suite (BPMS) is a tool for designing, implementing and improving an activity or set of activities that will accomplish a specific organizational goal.

  • business process mapping

    Business process mapping is the visual display of the steps involved in a business process from start to finish.

  • Business Process Modeling Notation (BPMN)

    Business Process Modeling Notation (BPMN) is a method of illustrating business processes in the form of a diagram similar to a flowchart... (Continued)

  • business process monitoring

    Business process monitoring is real-time scrutiny of an activity or set of activities that have been set up to accomplish a specific organizational goal.

  • business process outsourcing (BPO)

    Business process outsourcing (BPO) makes use of third-party service providers by transferring nonessential business functions outside of the organization. Companies use BPO for tasks like payroll, human resources and accounting.

  • business process reengineering (BPR)

    Business process reengineering (BPR) is the analysis and redesign of workflow within and between enterprises.

  • business process visibility

    Business process visibility, also called process visibility, is the ability to accurately and completely view the processes, transactions and other activities operating within an enterprise. 

  • business resilience

    Business resilience is the ability an organization has to quickly adapt to disruptions while maintaining continuous business operations and safeguarding people, assets and overall brand equity.

  • business service management (BSM)

    Business service management (BSM) is an approach to overseeing information technology that emphasizes treating IT offerings as part of the larger enterprise strategy, and provisioning IT resources based on an understanding of the business' most pressing needs.

  • business services

    Business services is a general term that describes work that supports a business but does not produce a tangible commodity. 

  • business technology (BT)

    Business technology (BT) is a term that points specifically to the technology used by businesses to treat information.

  • business technology management (BTM)

    Business technology management (BTM) is a term for a group of services intended to help businesses that might not have their own information technology (IT) department.

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