U - Definitions

  • U

    UBE (unsolicited bulk email)

    UBE (unsolicited bulk email) is a formal term for spam.

  • UCE (unsolicited commercial email)

    UCE (unsolicited commercial e-mail) is a legal term used to describe an electronic promotional message sent to a consumer without the consumer's prior request or consent.

  • unsourcing

    Unsourcing is the transfer of an organization's customer service and support functions from paid employees to unpaid or low-paid online communities.

  • user-generated content (UGC)

    User-generated content (UGC) is the words and photos that unpaid contributors create and provide to publications, particularly Web properties.

  • UX (user experience)

    User experience (UX) encompasses all aspects of an end user's interaction with and attitude toward a given IT system or services, including the interface, graphics and design.

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