Soft skills are personal attributes that enhance an individual's interactions, job performance and career prospects. Unlike hard skills, which are about a person's skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable.
Soft skills are often described by using terms often associated with personality traits, such as:
- common sense
- a sense of humor
and abilities that can be practiced (but require the individual to genuinely like other people) such as:
- good manners
- the ability to teach.
It's often said that hard skills will get you an interview but you need soft skills to get (and keep) the job.