Definition

process mapping

Process mapping is a step in workflow management that seeks to create transparent processes that can be easily assessed and adjusted to increase efficiency. Business process mapping is sometimes referred to as business process modeling

Business process mapping is often undertaken as an excercise during business process reengineering and transformation. Mapping illustrates pictorially, through graphs and charts, how certain processes flow into others. 

Contributor(s): Rachel Lebeaux
This was last updated in November 2013
Posted by: Margaret Rouse

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