Essential Guide

What makes enterprise unified communications work

A comprehensive collection of articles, videos and more, hand-picked by our editors

enterprise social networking

Enterprise social networking is an organization's use of social media, internally and externally, to connect individuals who share similar business interests or activities.

Enterprise social networking is an organization's use of social media, internally and externally, to connect individuals who share similar business interests or activities. 

Internally, social tools can help employees to access the knowledge and resources they need to work together effectively and solve business problems. Enterprise social networking includes the use of in-house intranet software as well as third-party social media platforms like Yammer and Socialcast to improve communication and collaboration between employees.  

Externally, public social media platforms like Facebook, Twitter and Google+ can help an organization stay close to their customers and conduct research to improve business processes and operations.

In the age of Enterprise 2.0 and with the emergence of Generation F in the workforce, companies are increasingly encouraging employees to use their social networking skills for business purposes. To protect the corporate brand, most large corporations have implemented social media policies to ensure that employees communicate appropriately across all social software channels.

 

 

This was first published in October 2012

Continue Reading About enterprise social networking

Glossary

'enterprise social networking ' is part of the:

View All Definitions

Pro+

Features

Enjoy the benefits of Pro+ membership, learn more and join.

Essential Guide

What makes enterprise unified communications work

2 comments

Oldest 

Forgot Password?

No problem! Submit your e-mail address below. We'll send you an email containing your password.

Your password has been sent to:

File Extensions and File Formats

Powered by:

SearchCompliance

SearchHealthIT

SearchCloudComputing

SearchMobileComputing

SearchDataCenter

Close