business technology management (BTM)
Business technology management (BTM) is a term for a group of services intended to help
businesses that might not have their own information technology (IT) department. BTM can include
technology planning, project
management, support, database services, disaster
recovery, network management, security,
and document services such as e-billing, document formatting, and mass printing and mailing. A
company that offers BTM services may offer consulting or the actual service itself.
This was last updated in November 2002
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