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business technology management (BTM)

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business technology management (BTM)

Business technology management (BTM) is a term for a group of services intended to help businesses that might not have their own information technology (IT) department. BTM can include technology planning, project management, support, database services, disaster recovery, network management, security, and document services such as e-billing, document formatting, and mass printing and mailing. A company that offers BTM services may offer consulting or the actual service itself.

Related glossary terms: spend management, vertical scalability, pure-play, winner's curse, e-brokerage, employee assistance program (EAP), CEO (Chief Executive Officer), learning management system (LMS), out of the box, intermediary

This was last updated in June 2007

Posted by: Margaret Rouse

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