business process monitoring definition

Business process monitoring is real-time scrutiny of an activity or set of activities that have been set up to accomplish a specific organizational goal.  

Business process monitoring is often associated with business process visibility, working with business activity monitoring to help managers gain insight into important transactions and processes within an enterprise.

As part of a larger business process management initiative, business process monitoring enables an organization to measure and analyze process performance to identify critical process problems pro-actively, using data to make decisions that will improve the speed, quality and efficiency of business processes.

See also: data-driven decision management

This was first published in June 2013

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