What is business process? - Definition from Whatis.com

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business process

A business process is an activity or set of activities that will accomplish a specific organizational goal. Business process management (BPM) is a systematic approach to improving those processes.

The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering development of Business Process Execution Language (BPEL) and Business Process Modelling Notation (BPMN). Both languages were created to facilitate communication between IT and line-of-business (LOB).

Related glossary terms: CIO (Chief Information Officer), systems thinking, clean room technique (clean room design), work breakdown structure (WBS), B2E (Business2Employee or Business-to-Employee), Total Quality Management (TQM), Compliance: Glossary, C-level, infrastructure management (IM), ITSM (IT Service Management)

This was last updated in May 2005

Dig Deeper

Find sweet spots for business process automation

Many business processes lend themselves readily to the increased efficiencies of business process automation. The trick is figuring out which ones.
The who, what and where of winning with business process improvement

Two business process management veterans share how they succeeded at business process improvement and set up a BPM program for continuous enhancement.
Business process improvement is about more than efficiency gains

Business process improvement begins with efficiency gains, but BPM goals are becoming more about external customers and rapid, real-time improvements.

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