IT transformation

IT transformation is a complete overhaul of an organization's information technology (IT) systems.

IT transformation is a complete overhaul of an organization's information technology (IT) systems. IT transformation can involve changes to network architecture, hardware, software and how data is stored and accessed. Informally, IT transformation may be referred to as "rip and replace."

As with any large-scale organizational change, IT transformation will impact workflow, business rules, what gets automated and perhaps most importantly -- the corporate culture. Many times, the goal of IT transformation is to change the IT department from being a reactive, inflexible organization to being a more pro-active, flexible part of the business that can respond quickly to changing business requirements. For example, this might mean changing the perception of end users from being a "problem" to being a "customer."

See also: forklift upgrade, IT innovation; change management, IT business transformation

This was first published in April 2012

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