IT business transformation

IT business transformation is a thorough or dramatic change in the business processes and technologies a company employs to reach important business goals.

IT business transformation is a thorough or dramatic change in the technologies and business processes a company employs to reach important business goals.

The term represents a shift in the role of technology beyond just business process management and business-IT alignment to that of IT business integration -- creating a work environment in which the IT department and the CIO are not merely installing technology to support business processes but are also using technology to shape business strategy. 

This was first published in August 2011

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