A business process management suite (BPMS) is a tool for designing, implementing and improving an activity or set of activities that will accomplish a specific organizational goal.
BPMS software can help managers provide continuous improvement for business processes by providing process discovery and modeling tools, business rules engines, workflow engines, simulation and testing tools. Business process professionals, business analysts, developers and IT workers can all utilize a BPMS to effectively improve organizational productivity, efficiency, effectiveness and hopefully, profitability.
Recently, the market has seen the emergence of intelligent BPM suites (iBPMSs), which support sophisticated business operations such as real-time analytics, complex event processing (CEP) and business activity monitoring (BAM). iBPMSs also typically include enhanced mobile, social and collaborative capabilities.