Editors' Picks
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Voice virtualization: Early look, mitigation and network preparation
Enterprises that want to save money with a combined VoIP and virtualization deployment would be wise to consider these tips on voice virtualization.30 Jan 2013
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Mobile device adoption alters UC strategies
As the BYOD revolution unfurls, enterprises find that mobile device adoption requires an alteration to current unified communications (UC) strategies.17 Jan 2013
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The evolution of enterprise telephony: Prepare UC for mobile endpoints
While desk phones remain viable, the evolution of the UC endpoint is inevitable. Enterprise telephony must incorporate mobile devices.15 Jan 2013
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Avoid unnecessary vendor upselling for unified communication solutions
When purchasing your unified communication solutions, avoid unnecessary UC vendor upselling techniques that could cost you unwanted product features.28 Dec 2012
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Understanding unified communications components
You must first understand unified communications components before selecting a UC product, service or determining an organization's needs.28 Dec 2012
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VoIP phone services for customers with on-premises and remote VDI
Adding VoIP phone services for customers with on-premises and remote VDI can lessen reliance on cell phones, improve service integration and more.20 Dec 2012
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Best feature articles from 2012 on unified communications technology
Read the best feature articles from 2012 on unified communications technology, trends and vendors.19 Dec 2012
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DHCP basics: Understanding the Dynamic Host Configuration Protocol
What is DHCP, and why is this technology important? Look at our guide, and any confusion over the DCHP basics you've been feeling can be put to rest.06 Dec 2012
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How Microsoft Lync disrupts the unified communications market
Microsoft Lync doesn't own the UC market yet, but it has enterprise mindshare and the features in place, including Skype, to be the disruptive force.30 Nov 2012
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UC survey results: Cisco and Microsoft Lync duke it out
TechTarget UC survey results show Microsoft Lync's increasing mindshare will shake up the status quo and compete against Cisco for the top vendor title.30 Nov 2012
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Disaster recovery plans prove valuable in dealing with Hurricane Sandy
Companies with forward-looking DR plans showed they could survive power outages, such as those caused by Hurricane Sandy on the East Coast.20 Nov 2012
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How does VoIP performance differ over LAN, WAN and other networks?
Environment affects VoIP performance, so it's important to consider how VoIP best fits in your environment is important, our UC strategies expert explains.19 Nov 2012
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SIP trunking vs. VoIP: What's the difference?
Telephony expert Jon Arnold explains SIP trunking versus VoIP and how each technology is used.07 Nov 2012
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VoIP quiz: Test your knowledge of VoIP fundamentals
Do you want to test your knowledge of VoIP fundamentals? Take this VoIP quiz and see what areas of voice elude you.02 Nov 2012
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Cisco SBC technology beats Acme Packet as enterprise market leader
Cisco SBC technology leads SBC market, more enterprises are choosing SBC technology from their UC vendor for greater interoperability and lower costs.31 Oct 2012
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Unified communications systems can be boon for SMB budgets
For collaborative potential and cost savings, unified communications systems are worth embracing for SMB and midmarket businesses.30 Oct 2012
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Can keeping traffic on separate VLANs counter VoIP security risks?
Although keeping data and VoIP traffic on separate VLANs can counter VoIP security risks, it can be a tough sell, says VoIP expert Matt Brunk.24 Oct 2012
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Selling video collaboration: Where to start
With millenials in the workplace, video collaboration will be central to unified communications. Partners need to ease customers into the investment.19 Oct 2012
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ShoreTel phone system eases heavy call volumes for Boston Celtics
The Boston Celtics NBA team has moved to a software-based ShoreTel phone system to better accommodate heavier call volumes, connect two offices.11 Oct 2012
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'Securing Cisco IP Telephony Networks': Book chapter download
Chapter 1 of the book 'Securing Cisco IP Telephony Networks' offers useful information on IP telephony solutions, including how to secure your network from security attacks.05 Oct 2012