Editors' Picks
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ROI, budgets prevent companies' embrace of social media analytics
There might be a lot of buzz around social media analytics, but businesses have yet to invest or implement, according to a new TDWI survey.22 Aug 2012
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Unfettered tools compromise social media security, challenge IT
Social media security involves a Pandora's box of challenges for IT pros tasked with protecting sensitive data.16 Aug 2012
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Communication, policy vital to social media records management
As more companies turn to social networks, learn why a clear social media records management policy is necessary to alleviate risk and stay compliant.16 Aug 2012
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Social listening: Enterprises heed the call of Twitter
Social listening has become as crucial as social collaboration. Collaboration tool MindLink integrates UC with social monitoring capabilities.16 Aug 2012
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What is old is new again with social collaboration tools
Social collaboration tools aren't new, but new technology can make 'groupware' work this time if CIOs keep their eye on a few key steps.14 Aug 2012
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Gartner: Social media revenue soaring despite moderate user increase
IT analyst firm Gartner predicts social media companies will take in nearly $17 billion in revenue this year.09 Aug 2012
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Don't use social media tools just to be sociable, experts caution
Implementing social media tools can be a challenging, but ultimately rewarding, business decision.02 Aug 2012
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Pacific Northwest BI Summit attendees look ahead, predict BI's future
Pacific Northwest BI Summit attendees' predictions focused on analytics, data management and integration. But they couldn't avoid mentioning big data.20 Jul 2012
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Four experts opine on enterprise benefits of social media technologies
Delivering information management and ECM success requires engaging employees across social media and mobile channels, speakers and attendees at the AIIM conference said.02 May 2012
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The six management imperatives for enterprise social media integration
Organizational leaders need to support enterprise social media integration and collaboration applications for full adoption, employee effectiveness and enterprise success, said analyst Michael Chui.01 May 2012
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Are enterprise social networks worth it? A CIO experiments
CIO Niel Nickolaisen conducts his own experiments to test whether enterprise social networks are worth it.09 Apr 2013
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SearchCIO social engagement and collaboration tweet jam: Join us May 1
Join SearchCIO to discuss the pros and cons of social engagement and collaboration on an enterprise level. The hashtag to follow is #CIOChat.24 Apr 2013
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With social networking layer, Amazon flexes digital-disruption muscle
In this week's Searchlight: Amazon plays disruptor once again with its buy of social networking site Goodreads, cyberattacks get scarier and more.29 Mar 2013
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Banks need to improve social media interaction
Social media will become a significant channel for retail banks in Europe within three years, according to analyst Ovum09 Apr 2013
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social media analytics
Social media analytics is the practice of gathering data from blogs and social media websites and analyzing that data to make business decisions. The most common use of social media analytics is to...18 Nov 2012
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Securing collaboration efforts requires understanding the human factor
Employees sharing TMI on social collaboration tools is alarming IT leaders. In this recap, tweet jammers discuss efforts to secure collaboration.08 May 2013
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Something to tweet about: Social media skills help pay the bills
In this week's roundup we bring you a favorable forecast for the digital economy, reasons to sharpen your social media skills and more.17 Aug 2012
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BYOD near death? Surely you jest
This week's Searchlight illuminates some dark predictions for BYOD and applications. Plus our semi-regular reminder of the vast power of social media.08 Feb 2013
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Social media outreach starts with strategy
Companies don’t always do right by their customers on social media. This e-book chapter will explore how companies misuse social media -- mistaking it for a marketing vehicle -- how they should pro...13 Mar 2013
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C-suite looking for team members, not captains of industry
Is the decider-in-chief an industry relic? One CIO headhunter says so. The new C-suite ideal is the collaborative team player.14 May 2013