Editors' Picks
-
VAR marketing strategy: Focus on customer outcomes
VAR marketing professionals must stay focused on the success of customers. Get advice for keeping that tenet top of mind.18 Apr 2013
-
Tech Data makes overtures to the IAMCP Microsoft partner association
Tech Data is looking to strengthen ties with members of the Microsoft channel group IAMCP to increase its customer base and expand its business.18 Apr 2013
-
Application development outsourcing: Cost-saving SMB mobile strategy?
In SearchCIO-Midmarket.com's first tweet jam, participants proposed a cost-saving SMB mobile strategy focused on application development outsourcing.12 Apr 2013
-
Ingram Micro cloud services pitch: Cloud enablement for partners
At Ingram Micro Cloud Summit 2013, the company laid out its strategy for helping partners get a bigger share of the $35B global cloud services market.10 Apr 2013
-
Boston CIO using gamification to bond city workers and constituents
With an updated mobile application due out later this year, the city of Boston is set on introducing gamification to the public-sector workplace.10 Apr 2013
-
Use business service management to optimize application performance
To optimize application performance in the network, many companies are using business service management software and tools to automate IT services.09 Apr 2013
-
Cloud pricing and sales in spotlight at Ingram Micro Cloud Summit 2013
At Ingram Micro Cloud Summit, cloud services experts discuss cloud pricing and packaging strategies, as well as ways to develop a cloud sales culture.09 Apr 2013
-
ConnectWise rolls out integrated ModernOffice Suite
Release of suite integrating PSA, RMM and quoting software signals ConnectWise move toward an end-to-end IT lifecycle management tool for VARs, MSPs.09 Apr 2013
-
Working in IT? Simple steps to get users on your side
IT pros can get a bad rap from stereotypes (we mean you, Nick Burns), but there are steps you can take when working in IT to get users on your side.04 Apr 2013
-
PSA software market: Key capabilities, vendor differentiation
PSA software is evolving, with most products adopting a cloud-based model. Your choice of a product will likely boil down to support for other apps.01 Apr 2013
-
Cisco partner marketing organization gets new chief
Sherri Liebo takes over as Cisco partner marketing chief, stepping into a setting in which partners are clamoring for more demand generation support.01 Apr 2013
-
Data protection services: Market outlook for solution providers
Despite the relatively low uptake of data protection services, analysts say they represent a growth opportunity for solution providers.28 Mar 2013
-
Challenges of transitioning to cloud data protection services
IT services companies transitioning to a cloud data protection model are learning a lot about marketing, compensation plans and operational issues.28 Mar 2013
-
Indian Global IT suppliers on domestic IT challenge
Indian IT giants have to take a different approach to supporting domestic customers.28 Mar 2013
-
Foreign retailers could drive Indian big data investments
Foreign direct investment in the Indian retail market will drive investments in big data technology.27 Mar 2013
-
How to use application metrics to manage the SOA application lifecycle
Application metrics are evolving, but three requirements must be met if they're going to work for SOA application lifecycle management.27 Mar 2013
-
IT risk mitigation strategies for MSPs and cloud providers
Attorney advises that MSPs and CSPs enact four basic IT risk mitigation strategies, involving contractual language, insurance, encryption and more.26 Mar 2013
-
Boston CIO using gamification to bond city workers and constituents
With an updated mobile application due out later this year, the city of Boston is set on introducing gamification to the public-sector workplace.25 Mar 2013
-
MSPAlliance: No need to look beyond our MSP, cloud certification
The MSPAlliance is calling on MSPs and cloud providers to support its MSP and cloud certification standard, the Unified Certification Standard.21 Mar 2013
-
MSPWorld 2013: Managed security services demand on the rise
At MSPWorld 2013 in Orlando, Fla., Forrester analyst Edward Ferrara points to customer cloud readiness and key drivers of managed security services.21 Mar 2013