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Sentiment analysis turns social media into customer intelligence
Sentiment analysis tools are creating a kind of customer intelligence that online marketers are finding beats traditional market research.31 May 2011
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A Wells Fargo roadmap to sidestep technology integration risks
Learn how an air space analysis system helped Wells Fargo CIOs avoid technology integration disasters during the merger with Wachovia.25 May 2011
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Wells Fargo and Wachovia: The technology integration of two giants
Post-Wells Fargo and Wachovia merger, the CIOs offer a look at a technology integration strategy driven by the need to convert 70 million customers.24 May 2011
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CIOs dissect evolving role of the CIO in cloud and mobile computing
Leveraging cloud and mobile computing is now a requisite for CIO success. Early-adopter CIOs at MIT Sloan's CIO Symposium offer their insights.24 May 2011
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No dark art: Crowd computing drives value, so why aren't you doing it?
Tapping collective intelligence, or crowd computing, can yield big value for businesses, but it also challenges the status quo.23 May 2011
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Cloud insurance and secure identity management alleviate SLA concerns
Following outages and breaches at major cloud service providers, IT executives ponder new priorities: cloud insurance and secure identity management.19 May 2011
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Cloud-based business intelligence making a difference for fast movers
Cloud-based business intelligence delivers results like those from an enterprise BI system, but it allows businesses a chance to spin up results faster for less money.18 May 2011
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Application transformation necessitates strategic SaaS vendor review
If your organization is considering an application-transformation strategy, do your homework on Software as a Service products before you commit to a vendor.17 May 2011
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CIO's approach to innovation is on the frontlines of business
For CIO William Wray, operational excellence trumps technology in his approach to innovation. The goal: faster, better, cheaper processes that will make employees happier.12 May 2011
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Technological innovation now a full-contact sport across the C-suite
Technological innovation is becoming a full-contact sport across the C-suite, McKinsey IT strategist Roger Roberts says. We ask him what CIOs need to do to compete.12 May 2011
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Project and portfolio management dead? Try these PPM process tips
Do you think that project and portfolio management is dead? If you do, it could be your approach that's to blame. Try these tips to breathe some life into your PPM process.11 May 2011
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Subaru CIO gets technology to align with business goals
Subaru CIO Brian Simmermon replaced more than 90% of the company's technology to remove silos and redundancy, and to align with business goals.11 May 2011
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Legacy application modernization: Make SOA work for you
Service-oriented architectures can help enterprises modernize their legacy applications. Here are some ways to make them work.10 May 2011
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pretexting
Pretexting is a form of social engineering in which one individual lies to obtain privileged data about another individual in order to engage in identity theft or corporate espionage. A pretext is ...05 May 2011
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NASA's IT redo takes off, guided by tools for data center efficiency
Guided by tools for data center efficiency, NASA transforms its IT infrastructure with a holistic view toward standardized offerings and automated self-service from the help desk.05 May 2011
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Mobile device management in the workplace: A guide for CIOs
Mobile devices enable flexibility previously unimaginable in the workplace, but they carry concerns about security and compliance. Learn more in our mobile device management guide.05 May 2011
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Content management services take to the cloud
Decentralized and widespread enterprises are moving content management services to the cloud and reaping the benefits.04 May 2011
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In building a mobility strategy, what the employee says goes
In companies building a mobility strategy, the question has shifted from what's best for the business to how to do what's needed on the mobile devices employees are demanding.03 May 2011
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