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Business process automation for the business' sake
CIOs like Ed Bell caution that business process automation success doesn't necessarily hail from the process of automation or the BPM tool, but rather from an understanding of the desired business ...30 Sep 2010
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Disaster recovery solutions for virtual environments run the gamut
When it comes to virtual disaster recovery solutions, the question is, how fast do you want them? Experts say a mix of solutions may be the way for enterprises to go.29 Sep 2010
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Social media, mobility shape business process automation in Las Vegas
CIO Joe Marcella, a seasoned practitioner of business process automation, talks about his approach and how the recession -- and social media -- have made BPA more critical than ever.28 Sep 2010
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Role of CIO increasingly calls for monetizing IT, intellectual assets
The CIO job goes by lots of names. Here's a new one: rainmaker. As businesses become IT- and intellectual-property-centric, CIOs are using their digital smarts to drive revenue.23 Sep 2010
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Social media and networking ushering in a 'third wave' of capitalism
Pepsi gets it, so does Coke. But social media and networking are not just about selling soda. They represent a "third wave of capitalism," one guru says. Ignore it at your peril.22 Sep 2010
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Why an enterprise application architecture strategy is still needed
Is the anytime, anywhere nature of IT making enterprise application architecture approaches obsolete? CIO Niel Nickolaisen explains why they remain relevant.22 Sep 2010
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Chapter excerpt: Employee empowerment through technology innovation
In this except from their book Empowered, authors Josh Bernoff and Ted Schadler offer a prescription for employee empowerment through technology innovation and the role IT plays.21 Sep 2010
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Mobile phone security policies give IT some control over the influx
There's no turning back mobile devices' invasion of the enterprise. CIOs need to put mobile phone security policies in place to control these uninvited guests.16 Sep 2010
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Outsourcing trends: Waiting on cloud, CIOs eye two-tier ERP model
As CIOs wait for public-cloud offerings to mature, they look to offshore providers for services that confer competitive advantage. First up: a two-tier ERP or hub-and-spoke model.15 Sep 2010
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The ROI of a virtual desktop infrastructure is more than money saved
The virtual desktop infrastructure, or VDI, architecture is making strides in the enterprise, promising business agility and business continuity, not just savings.14 Sep 2010
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What is your IT managed service strategy?
Do you know how an IT managed service strategy could benefit enterprise IT operations, boost staff efficiency and reduce costs? Take our quiz to find out.09 Sep 2010
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Customization is out, as CIOs seek standardized outsourcing solutions
Outsourcing solutions are undergoing a seismic shift, says the head of outsourcing at A.T. Kearney. See what CIOs want from outsourcing companies, and the tradeoffs made in return.08 Sep 2010
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Don't let your IT service catalog go to waste: Six maintenance tips
You worked hard to launch your IT service catalog. How about maintaining it? We asked four ITSM experts for tips for making sure your IT service catalog doesn't sit on a shelf.08 Sep 2010
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Policies and people are keys to managing a virtualization strategy
Keep in mind that a successful virtualization strategy relies on the right policies and people, even if you are rushing to virtualize everything from applications to servers.07 Sep 2010
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Enterprise data center management guide for CIOs
CIOs charged with creating an enterprise data center strategy are weighing strategic investments in colocation and the cloud. Learn more about data center options in this guide.02 Sep 2010
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IT chargeback management tips and turnoffs
In this guide, experts offer guidance on IT chargeback management, a process that some believe does more harm than good.02 Sep 2010
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Public vs. private cloud computing: Which fits your enterprise needs?
Public and private cloud computing have penetrated enterprises, forcing IT to develop a plan for managing two distinct service-delivery models.01 Sep 2010
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Data center colocation: Lock in prices now, experts advise
Demand for data center colocation is up, and so are the prices, prompting a debate over whether investments in colocation services match the ROI.01 Sep 2010
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The fundamentals of launching an IT service catalog
The IT service catalog is a linchpin of ITSM, but is hard to create and manage. Here an expert advises where to begin, what to avoid and why CIOs should make a catalog a priority.01 Sep 2010
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