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Innovation in IT helps CIOs transform IT and the business
Innovation in IT hinges not on big budgets and large staffs, but on enterprising CIOs who can transform IT processes through creativity and strategic planning. Learn more here.31 Mar 2010
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Public-sector CIOs answer Vivek Kundra's cloud computing call to arms
Public-sector CIOs are adopting cloud computing services as a means to deliver better services, cut costs and even share resources with other agencies.30 Mar 2010
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A CIO's tough-love approach to IT transformation
For Boston Scientific's CIO, the first step in IT transformation and making IT into a business partner was to tell his managers they weren't as good as they thought they were.25 Mar 2010
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decision support system (DSS)
A decision support system (DSS) is a computer program application that analyzes business data and presents it so that users can make business decisions more easily.24 Mar 2010
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Enterprise desktop virtualization design and testing best practices
Getting the design and user-testing stage right is critical to developing an enterprise desktop virtualization strategy.24 Mar 2010
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IT in 2010: Keeping up with the latest IT management trends
Running IT in 2010 requires CIOs to consider ITSM methodologies, vendor contract renegotiations and investments in new technologies. Have you kept up with IT management trends?23 Mar 2010
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CIO drives IT business value with new perspective on processes
How can CIOs help their companies get a return on IT investments? By putting new processes and frameworks in place aimed at driving IT business value.18 Mar 2010
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Building IT business value, one word at a time
How did Northwestern Mutual's CIO change his IT department from an unappreciated service provider to a business asset? By making his staff speak the language of IT business value.17 Mar 2010
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Innovation strategies: IT transformation is on track at Amtrak
In the second article in a periodic series on innovation strategies, Amtrak's CIO talks about his approach to large- and small-scale business and IT transformation.16 Mar 2010
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IT infrastructure outsourcing, multisourcing boosted by ITIL framework
IT infrastructure outsourcing and multisourcing benefit when enterprise and vendor have a strong IT Infrastructure Library framework. Learn how to align IT outsourcing and ITIL.11 Mar 2010
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Balanced scorecard author Robert Kaplan discusses agile business and risk management
Robert Kaplan, author of the balanced scorecard, talks about agile business, risk management and predictive analysis in this Q&A.11 Mar 2010
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IT service provider consolidation tips: A CIO talks vendor management
IT service provider consolidation can simplify enterprise IT vendor-management strategies, says our CIO columnist. Learn how to categorize IT services and ace vendor consolidation.10 Mar 2010
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Balanced scorecard author talks agile business and risk management
Robert Kaplan, author of the balanced scorecard, talks about agile business, risk management and predictive analysis in this Q&A.10 Mar 2010
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Balanced scorecard founder on the business value of IT
Balanced scorecard framework co-developer Robert Kaplan discusses IT strategy and the ways CIOs can demonstrate the business value of IT.09 Mar 2010
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Running IT in 2010: Better response times on a budget
Running an IT department in 2010 requires new processes that boost responsiveness, and vendor management and IT outsourcing practices that cut costs in IT budgets. Learn more here.04 Mar 2010
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IT outsourcing contracts FAQ: Establishing SLAs, flexibility and more
IT outsourcing contracts are only as strong as the negotiations surrounding them. In this FAQ, learn how to establish service-level agreements, set contract lengths and maintain flexibility.04 Mar 2010
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Innovation strategies: How Chevron drives ingenuity
Should CIOs have innovation strategies? We talk with Chevron's innovation specialist on how the energy giant discovers ingenuity and develops a corporate creative process.03 Mar 2010
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Enterprise desktop virtualization may increase costs
Enterprise desktop virtualization can solve difficult security, compliance and other problems, but at a price.01 Mar 2010