November 2010

  • Picking an outsourcing service provider? Avoid these four mistakes

    If 2011 is like 2010, choosing the right outsourcing service provider and getting the deal off to the right start will be critical for CIOs. Here are four mistakes to avoid.29 Nov 2010

  • emotional intelligence (EI)

    Emotional intelligence (EI) is the area of cognitive ability involving traits and social skills that facilitate interpersonal behavior... (Continued)25 Nov 2010

  • The onus is on IT to decipher virtualization licensing models

    Virtualization licensing models have come a long way on the server side, but making sense of virtual licensing models for the desktop is a complex endeavor.24 Nov 2010

  • Wireless technology improvements set the stage for killer mobile apps

    With the world awash in fast, ubiquitous wireless technology, our expert believes now is the time for CIOs to think about developing killer mobile apps to gain a competitive edge.23 Nov 2010

  • In these uncertain times, CFO responsibilities focus on execution

    News CIOs should use from the MIT Sloan CFO Summit: In these uncertain times, CFO responsibilities center on internal execution and scenario planning for constant change.23 Nov 2010

  • IT culture's norms in need of adjustment

    Cloud technology accentuates some norms of IT culture that need to change. The command-and-control approach is one of them.18 Nov 2010

  • hot site and cold site

    A hot site is a commercial disaster recovery service that allows a business to continue computer and network operations in the event of a computer or equipment disaster.17 Nov 2010

  • How to select an enterprise collaboration platform (hold on tight)

    Enterprise collaboration platforms aim to add a social layer to work apps. This story, the second of two about such platforms, offers a market overview and vendor selection advice.17 Nov 2010

  • 121 (one-to-one)

    In Internet e-commerce, 121 is short for one-to-one, the philosophy that treating each customer as a special individual is a more successful approach than treating customers as a group of similar i...16 Nov 2010

  • 99.999 (Five nines or Five 9s)

    In computers, 99.999 (often called "five 9s") refers to a desired percentage of availability of a given computer system.16 Nov 2010

  • AI (Artificial Intelligence)

    AI (pronounced AYE-EYE) or artificial intelligence is the simulation of human intelligence processes by machines, especially computer systems.16 Nov 2010

  • applicant tracking system (ATS)

    An applicant tracking system (ATS), also called a candidate management system, is a software application designed to help an enterprise recruit employees more efficiently.16 Nov 2010

  • B2B (Business2Business or Business-to-Business)

    On the Internet, B2B (business-to-business), also known as e-biz, is the exchange of products, services, or information between businesses rather than between businesses and consumers.16 Nov 2010

  • B2C (Business2Consumer or Business-to-Consumer)

    B2C is short for business-to-consumer, or the retailing part of e-commerce on the Internet.16 Nov 2010

  • B2E (Business2Employee or Business-to-Employee)

    B2E is business-to-employee, an approach in which the focus of business is the employee, rather than the consumer (as it is in business-to-consumer, or B2C) or other businesses (as it is in busines...16 Nov 2010

  • B2G (Business2Government or Business-to-Government)

    On the Internet, B2G is business-to-government (a variation of the term B2B or business-to-business), the concept that businesses and government agencies can use central Web sites to exchange infor...16 Nov 2010

  • Business Process Modeling Notation (BPMN)

    Business Process Modeling Notation (BPMN) is a method of illustrating business processes in the form of a diagram similar to a flowchart... (Continued)16 Nov 2010

  • business process outsourcing (BPO)

    Business process outsourcing (BPO) is the contracting of a specific business task, such as payroll, to a third-party service provider.16 Nov 2010

  • ebXML (electronic business xml)

    ebXML (Electronic Business XML) is a project to use the Extensible Markup Language (XML) to standardize the secure exchange of business data.16 Nov 2010

  • Gramm-Leach-Bliley Act (GLBA)

    The Gramm-Leach-Bliley Act (GLB Act or GLBA), also known as the Financial Modernization Act of 1999, is a federal law enacted in the United States to control the ways that financial institutions de...16 Nov 2010