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Do you have the qualities of a good leader? Test your leadership IQ
The qualities of a good leader transcend industry, organization and circumstance. Do you know what it takes to be a good leader in IT? Take our quiz and find out.29 Sep 2009
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CIO management mistakes that can harm CIO careers, cause IT failures
Are you an effective CIO or senior IT leader, or are you poised for failure because you've made one of these mistakes? Here's what you might need to change before it's too late.29 Sep 2009
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Data recovery solutions must address a range of concerns
Our expert describes how to do a reality check to ensure that your disaster recovery strategy and data recovery solution pay off in the long run.24 Sep 2009
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Miscues abounded in Boston email retention policy, practices
Boston CIO Bill Oates talks about measures taken to tune an email retention policy after disconnects between user practice and system capability set off a political firestorm.23 Sep 2009
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Complementing your ITIL framework with other process methodologies
ITIL can be more effective when used with other process methodologies, like Six Sigma, PPM and ISO 20000. Learn how to leverage mixed process methodologies.23 Sep 2009
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Google Wave: A sea change for business collaboration, communication?
Businesses are getting caught up in the Google Wave, contemplating how such mashup collaboration technologies stand to change the way they operate internally and do business.22 Sep 2009
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For CIOs, email deletion scandal shows need for email retention policy
An email deletion scandal that threatens to upend the Boston mayoral race is fair warning to CIOs who need an email retention policy or archiving system.17 Sep 2009
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Culture management critical to ITSM and ITIL implementation
The goal of any ITSM program is not purchasing the tool or implementing the processes. Instead, it's about creating an organizational culture that will positively embrace these new best practices.16 Sep 2009
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Service portfolio management: Helping IT get back to business
More mature IT shops are adopting ITIL v3's service portfolio management approach to better manage the service lifecycle and provide business-centric services to the organization.15 Sep 2009
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Health care security, HIPAA compliance on deck for CIOs in Obama era
HIPAA enforcement has long been lax, but that's changing with stiffer HIPAA security and privacy rules and incentives to move to electronic health records.10 Sep 2009
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Swine flu preparedness: Business continuity during an H1N1 outbreak
Swine flu preparedness will top enterprise CIO agendas this fall as offices create business continuity plans in case of widespread absenteeism. Learn more in this H1N1 flu guide.09 Sep 2009
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CIO advice: IT strategies in a bad economy
CIOs should consider re-evaluating their IT strategies in this economy. Get advice on addressing ROI, innovating and achieving project success in this podcast.09 Sep 2009
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Tips from the CDC's CIO on H1N1 flu preparedness
As a second wave of swine flu looms, we check in with James Seligman, CIO at the Centers for Disease Control and Prevention, on a CIO checklist for H1N1.08 Sep 2009
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Talking swine flu and Conficker with the CIO of the CDC
The CIO at the Centers for Disease Control and Prevention (CDC) discusses how preparations for H1N1 and other human viruses compare with the computer variety and more.08 Sep 2009
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Tips for business continuity and contingency planning for swine flu
IT business continuity plans for swine flu outbreaks focus on people and remote access issues. Here are experts' tips on what to include.03 Sep 2009
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IT disaster recovery outsourcing: A planning guide for enterprise CIOs
Planning for IT disaster recovery outsourcing requires CIOs to assess their DR needs, make the case for funding and select technologies. Learn more in this guide.03 Sep 2009
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Uniting ITSM, PPM process methodologies yields IT management benefits
ITSM and PPM are typically separate disciplines, but integrating them can increase visibility, help with budgeting and more. Learn more about this dynamic duo.02 Sep 2009
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Effective ITIL project leadership: Plan-Do-Check-Act
Successful ITIL project leaders are using the Plan-Do-Check-Act cycle to ensure their teams stay motivated, follow the same processes and contribute innovative ideas.01 Sep 2009
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