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Six ways to fail with your SOA implementation
A service-oriented architecture is one way to make application development more agile, a growing business requirement. Here are the top risks for SOA failure, so you get it right.29 Oct 2009
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Agile development methodology not easy but worth the effort, users say
The agile methodology is giving development organizations the "speed they need" to respond to changes in the market and bring more value to the business faster. Here's how.28 Oct 2009
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Botched IT outsourcing contract shows need for governance, SLAs
Virginia's $2 billion IT outsourcing contract has gone awry, with service interruptions and missed deadlines. Find out what lessons were learned on IT governance and clear SLAs.28 Oct 2009
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The Real Business of IT: Download a free chapter
The book "The Real Business of IT" focuses on how CIOs can demonstrate the value of IT as a strategic partner. Download a free chapter on finding new value sources in IT.27 Oct 2009
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Gartner's top 10 strategic technologies for 2010
Gartner's list of technologies that bear examination during the next three years show an agile, mobile, secure enterprise that can spot early warning signs and predict trends.22 Oct 2009
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BPM tool selection: Strategies for success
Get the most out of your BPM tools. Learn how to assess your business and technical needs and choose the best vendor and tool to meet your BPM needs.21 Oct 2009
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How to build IT innovation, flexibility into your IT outsourcing deals
Learn how to draw IT innovation from your IT outsourcing vendors and structure your contracts to cover new technology models like cloud and SaaS.20 Oct 2009
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Lean thinking in IT: Case studies and advice from practitioners
Lean thinking in IT can improve customer satisfaction and business alignment and cut waste, as TransUnion, Harley-Davidson and Flextronics have found. Here's how.15 Oct 2009
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FAQ: IT and organizational change management
The CIO's role in organizational and IT change management is to ensure service availability and business support. Learn more about IT's role in change management.14 Oct 2009
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Multisourcing requires IT governance strategy with multiple tiers
An IT governance strategy for multisourcing activities requires a multi-tier approach with participation throughout the enterprise. Read how NASA learned to govern multisourcing.14 Oct 2009
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Review these trends in IT disaster recovery planning and outsourcing
IT disaster recovery outsourcing can help enterprises protect data centers more effectively than doing it themselves if catastrophe strikes. Take our quiz to learn more about outsourcing DR.12 Oct 2009
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Disaster recovery is dead; long live continuous business operations
IT disaster recovery is dead, according to the head of the Disaster Recovery Institute International. Here's how DR is becoming synonymous with business continuity.07 Oct 2009
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Email archiving solutions and strategies for enterprise CIOs
Effective email archiving solutions and strategies are an important part of a CIO's job, as e-discovery, litigation and compliance regulations require detailed email policies.06 Oct 2009
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Maturing an ITIL strategy beyond incident, problem, change management
Some ITIL implementations stall once IT gets incident, problem and change management under control. Here's what ITIL practitioners advise to keep driving benefits and maturity.01 Oct 2009
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ITIL case study: ITIL best practices at two financial services firms
When Barclays Global Investors and Wachovia invested in ITIL, they saw improved efficiencies and huge cost savings. Read their stories here.01 Oct 2009
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ITIL and ITSM best practices for process improvement
ITSM and ITIL processes continue to gain traction in enterprises as CIOs seek to cut costs and increase efficiencies through business process improvement. Learn more in this guide.01 Oct 2009