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CKO (Chief Knowledge Officer)
Chief Knowledge Officer (CKO) is a corporate title for the person responsible overseeing knowledge management within an organization. (Continued)31 Mar 2008
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CFO (Chief Financial Officer)
CFO (Chief Financial Officer) is a corporate title for the person responsible for managing the company's financial operations.31 Mar 2008
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CEO (Chief Executive Officer)
CEO (Chief Executive Officer) is a top-ranking corporate position.31 Mar 2008
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VoIP services for CIOs
Voice over Internet Protocol (VoIP) is gaining traction in the enterprise, as more and more companies turn to the Internet for their phone services. In this CIO Briefing, learn more about the costs...31 Mar 2008
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PCI compliance a good start, but not enough
More than 4 million credit and debit card numbers were pilfered over three months from Hannaford Bros. Co. supermarket chain. The lesson for CIOs? A PCI checklist is not enough.27 Mar 2008
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'Millennials' buck IT security policies
Resourceful "millennials" do their own thing when it comes to IT, a new study finds. How should the IT establishment respond? Not with yelling and telling, but coaching.26 Mar 2008
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Virtualization deployed for improved data center uptime
Virtualization is a technology usually associated with saving space or disaster recovery. But for some organizations, the most pressing reason to deploy it is to ensure data center uptime.26 Mar 2008
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Leading business transformation: How to make IT a strategic partner
Nortel's CIO consolidates IT, creates a PMO and powers innovation, all to drive radical change at the global company.20 Mar 2008
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Indian offshoring firms raise rates; costs often hidden
Despite inflationary pressure, Indian providers have kept rates in line, knowing that cost remains the chief draw for going offshore. That is changing.19 Mar 2008
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CIO lessons in change management
Four veteran women CIOs discuss how they've embraced change.18 Mar 2008
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Merger and acquisition lessons for CIOs
A consumer products company changes hands three times, and a CIO learns about building bridges.18 Mar 2008
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Avon calling: The gradual path to IT centralization
Avon CIO Harriet Edelman had to pull back on centralization before she could move it forward.18 Mar 2008
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Crayola's CIO colors outside the lines
CIO Sandra Brandon has broken down barriers at historic crayon maker Crayola LLC.18 Mar 2008
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Strategic IT takes stage at financial services firm
CIO leadership and technology capabilities move needle from IT as cost center to strategic partner.13 Mar 2008
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10 ITIL implementation mistakes and fixes
An IT Infrastructure Library (ITIL) implementation requires changes for people and processes. Pink Elephant notes the top 10 ITIL deployment mistakes and how to overcome them.12 Mar 2008
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Web-based ERP improves productivity, customer satisfaction
Many larger enterprises are incorporating Web 2.0 into their ERP software to improve collaboration and information sharing among employees and customers.12 Mar 2008
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Business process management systems and tools for CIOs
Business process management (BPM) focuses on optimizing processes to make the enterprise more effective and efficient. CIOs can learn how to incorporate BPM with these resources.11 Mar 2008
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Vetted IT negotiations reduce risk of project failure
An IT attorney makes the case that improving the acquisition process improves your project's chances for success. First step: Know how you want to structure the deal from Day 1.11 Mar 2008
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CIOs must say no to generic IT
Fusion 2008 keynote: Companies can use IT to compete by creating differences that matter to their customers and market -- but only if they deliver distinctive, not generic, IT.06 Mar 2008
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PPM strategy a CIO's must-have in hard times
CIOs should adopt a project portfolio management, or PPM, approach that begins and ends with the business -- if only to save their own skins.05 Mar 2008