• September 18, 2007 18 Sep'07

    ITIL v3 Service Transition: FAQs on Book 3

    ITIL expert Rich Schiesser answers user questions about the new ITIL Service Transition Core Practice Book 3.  Continue Reading

  • September 18, 2007 18 Sep'07

    ITIL FAQs, part 2

    ITIL v3 is finally here and CIOs have questions about the latest version. In his latest column, Brian Johnson addresses the most frequently asked questions about ITIL v3.  Continue Reading

  • September 18, 2007 18 Sep'07

    IBM makes U-turn, joins OpenOffice

    OpenOffice enjoyed a jolt of adrenaline this week as IBM announced Monday that it will join the open source software initiative. Analysts say the move should give OpenOffice a significant boost in its quest to take on Microsoft Office, but will it ...  Continue Reading

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