Home
Ask the Experts

Outsourcing with the software vendor

Is it better to do outsourcing with the software vendor as a provider? What are the pros and cons? How does your answer change for implementation...
What's the difference between SLO and SLA?

What's the difference between SLO and SLA?
Won't governing existing SLAs offend our service pro...

My company has outsourcing contracts in place with multiple service providers. If we were to invest in a solution to help "govern" the SLAs that we...
Meet All Experts

Submit a question to our experts

Expert Answers

What industry sector outsources the most?

What industry sector outsources the most?
Top three questions for a potential outsourcer

What are the top three questions a company should ask a potential outsourcer?
What should go into an SLA?

You mentioned in your blog that service-level agreements were on the rise and even gave some instances in which companies may have them and benefit from them, but what should go into a service-leve...
What's the difference between an outsourcing agreement and a service-level agreement?

What's the difference between an outsourcing agreement and a service-level agreement? If they are different, what are the defining elements of each?
Benefits of outsourcing

Why do you think companies outsource? What benefits does outsourcing provide them?
Mitigating outsourcing risks

What pointers can you give to mitigate outsourcing risks?
Is outsourcing still a threat to American workers?

Is offshore outsourcing still a trend? How much of a concern should the American IT worker have that his/her job will be outsourced?
IT portfolio management
The state of outsourcing
The importance of outsourcing
What is utility computing?
Methods for measuring effectiveness of interface
The future of e-commerce
E-commerce vs. e-business
CyberCash or EFT?
ERP solutions for insurance companies
TCO and CRM
Using benchmark data to estimate cost savings
The role of QA teams
The roles and responsibilities of CIOs

1
2

More from Related TechTarget Sites

Compliance
Health IT
CIO-Midmarket
Cloud computing
Mobile Computing
Data Center

Compliance
- The impact of cloud and social media on risk management strategies
  
  More organizations are incorporating the cloud and social media into business processes, changing enterprises’ risk management strategies.
- Q&A: The future of e-discovery technology as data processes evolve
  
  Information governance expert Jeffrey Ritter discusses how technology for e-discovery evolved, and how it influences data processes and management.
- MetricStream and CipherCloud announce new cloud security platforms
  
  In this Product Spotlight, learn about two new security platforms from vendors CipherCloud and MetricStream.
Health IT
- Supply chain automation supports cost reduction, quality improvement
  
  Supply chain automation can help providers make it through payment reform, as well as improve care quality and efficiency.
- Challenges, opportunities of HIE development: Insights from MAeHC
  
  The Massachusetts eHealth Collaborative suffered a data breach in 2010. Read this Q&A to find out how that incident changed their encryption policy.
- Omnibus rule and business associate compliance: Q&A part 2
  
  In the second part of a Q&A, Micky Tripathi shares advice on how to monitor business associates and maintain HIPAA omnibus compliance.
searchCIO-Midmarket
- McGraw-Hill Construction CIO sees future in the 'Internet of Things'
  
  McGraw-Hill Construction CIO and IT Leadership Awards finalist Isaac Sacolick shares his views on leadership qualities and the 'Internet of Things.'
- Small-business cybersecurity: Mitigating employee and customer threats
  
  Small-business cybersecurity programs often hinge on how organizations prepare for -- and respond to -- employee and customer threats.
- CIO pushes for public fiber optic network, saving taxpayers millions
  
  Doing the math on own vs. rent, a CIO galvanizes the community to build its own fiber optic network, saving taxpayers $10 million over 10 years.
Cloud computing
- Building a cloud ecosystem with open source software
  
  The open source community fosters innovation in the name of cloud. OW2's Cédric Thomas talks of 'coopitition' and the open source cloud revolution.
- Sequestration stymies federal government cloud ambitions
  
  The federal government is under mandates to consolidate data centers and deliver IT as a Service, but sequestration makes this easier said than done.
- VMware charges into public cloud IaaS fray as Dell exits
  
  Dell will discontinue its OpenStack and VMware vCloud-based public cloud offerings as VMware delivers its vCloud IaaS.
Mobile Computing
- Bringing BYOD to your enterprise
  
  Bring your own device (BYOD) can be a boon for both employees and enterprises, but clear policies and management tools are needed.
- Meeting technical requirements for mobile health care deployments
  
  IT departments deploying mobile health care solutions must ensure that using mobile devices in health care settings doesn't violate federal laws or compromise security.
- Making the call: Distributed antenna systems and in-building wireless
  
  Distributed antenna systems and in-building wireless solutions are two options to improve wireless cellular coverage within an enterprise facility.
Data Center
- Data center technologies evolve to meet tomorrow's computing demands
  
  VMware's upcoming public cloud and AMD's 64-bit ARM servers are technologies for the data center that exemplify the changes in the IT industry.
- New data center cooling strategies to improve efficiency, lower costs
  
  Stagnant strategies for data center cooling will keep energy bills climbing ever higher, but a more modern approach can bring them back down to earth.
- Converged systems usher in data center transformation
  
  The rise of converged systems has brought a new level of manageability to the data center, but these integrated offerings have a few drawbacks.

All Rights Reserved,Copyright 2007 - 2013, TechTarget